Questions related to Loyalty Program
- Introduction to Loyalty Program
- What is this?
- Who can join?
- How do I earn points?
- How do I view my point balance?
- How do I redeem my points?
- Is there a limit to the number of points I can earn?
- What do the 'approved', 'pending' and 'cancelled' statuses mean?
- What happens if a friend I refer cancels or returns their order?
- Why did my account balance go down?
- I completed an activity but didn't earn points!
- Can I use my points during checkout?
- How do I leave the program?
- What happens if I leave and decide to join again?
- Where can I report a problem or give feedback?
- Do points expire?